1. Introduction
Hi Solicitors Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, and protect your information when you visit our website https://www.hisolicitors.co.uk, contact us, or engage our legal services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
HI SOLICITORS LIMITED
Registered office: 187b Derby Street, Bolton, United Kingdom, BL3 6JT
Email: [email protected]
Telephone: 01204 371 414
Website: https://www.hisolicitors.co.uk
SRA Number: 838901
Data Protection Officer: Hamid Khurram
Email: [email protected]
3. What Data We Collect
We may collect and process the following categories of personal data:
a. Information you provide directly:
- Name, address, email address, and phone number
- Identification documents (e.g. passport, driving licence)
- Financial details for billing or payment
- Information related to your legal matter and communications with us
b. Information collected automatically:
- Technical data such as IP address, browser type, and pages visited (through cookies; see Cookie Policy for details)
c. Information from third parties:
- Referrals from other solicitors or professional bodies
- Data from publicly available sources such as Companies House
4. How We Use Your Data
We process your personal data to:
- Provide and manage our legal services
- Communicate with you regarding your matter or enquiry
- Fulfil legal and regulatory obligations
- Process billing and payments
- Maintain internal records and administration
- Improve the performance and security of our website
We do not use your personal data for direct marketing or automated decision-making.
5. Legal Basis for Processing
We rely on one or more of the following lawful bases:
- Contract: to perform legal services for you
- Legal obligation: to comply with the Solicitors Regulation Authority and other statutory duties
- Legitimate interests: to manage our business operations efficiently
- Consent: where required for specific processing activities (e.g. certain cookies)
6. Data Sharing
We may share your data only when necessary with:
- Barristers, courts, experts, or other professionals related to your matter
- Regulatory authorities such as the SRA or the Legal Ombudsman
- Service providers (e.g. IT support, document storage, or email hosting) who are bound by confidentiality agreements
- Law enforcement agencies when legally required
We never sell or rent your personal data.
7. Data Storage and Security
Your personal information is stored securely within the United Kingdom.
We use cloud-based systems and secure servers for administrative purposes, accessible only by authorised personnel.
Technical and organisational safeguards are in place to protect your information from unauthorised access, alteration, or disclosure.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal and regulatory record-keeping requirements.
Once no longer required, data is securely deleted or anonymised in accordance with our internal retention policy.
9. Your Rights
Under UK GDPR, you have the right to:
- Access a copy of your personal data
- Request correction or deletion of your information
- Object to or restrict processing
- Request data portability
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
If you wish to exercise any of these rights, please contact:
Hamid Khurram – Data Protection Officer
Email: [email protected]
10. International Transfers
We do not routinely transfer personal data outside the United Kingdom.
If a transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
11. Cookies
Our website uses cookies for essential functionality and performance monitoring.
For further information, please see our Cookie Policy.
12. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last updated” date at the top.
We encourage you to review this page from time to time to stay informed about how we handle your information.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
Data Protection Officer
Hi Solicitors Limited
187b Derby Street, Bolton, United Kingdom, BL3 6JT
Email: [email protected]
Telephone: 01204 371 414