Every year, thousands of people across the UK suffer injuries in public places, shops, workplaces, and privately managed spaces as a direct result of negligence on the part of property owners, occupiers, or businesses. If you have been injured in a slip, trip, or fall that was not your fault, you may be entitled to make a public liability claim and recover compensation for the losses and suffering you have experienced. At Hi Solicitors, our experienced team is here to guide you through the claims process with professionalism, empathy, and a determination to achieve the outcome you deserve.

Public liability claims can arise in an enormous range of circumstances. Common examples include slipping on a wet or unmarked supermarket floor, tripping on a cracked or uneven pavement, falling on poorly lit stairs in a public building, or sustaining an injury due to unsafe flooring, loose carpeting, or defective fixtures in a shop, restaurant, hotel, or leisure facility. In all of these situations, the owner or occupier of the premises has a legal duty under the Occupiers’ Liability Act 1957 and 1984 to ensure that reasonable steps are taken to keep the premises safe. Where they have failed to meet this duty, you have the right to pursue compensation. Our experienced legal team will assess the specific facts of your case and advise you clearly on the strength of your claim.

To bring a successful public liability claim, it is necessary to demonstrate that the defendant owed you a duty of care, that this duty was breached through negligence, and that the breach directly caused your injuries and losses. Our solicitors will gather key evidence such as accident report forms, CCTV footage, photographic evidence, witness statements, and maintenance records to establish liability on your behalf. In cases where the accident occurred in circumstances that also involve a criminal element — for example, an assault in a negligently managed premises — our criminal defence solicitors can advise in tandem with your civil claim.

We understand that injuries sustained in public accidents can have a profound and far-reaching impact on your life. Even what might appear to be a minor fall can result in broken bones, soft tissue damage, head injuries, and long-term mobility problems. Many of our clients also experience significant anxiety, loss of confidence, and ongoing care needs. When assessing your claim, we ensure that every element of your loss is considered — including general damages for pain and suffering, financial losses, and future costs. You can read about the outcomes we have secured for clients in similar situations on our testimonials page.

We have a strong track record of pursuing public liability claims against individuals, businesses, local authorities, and large retail organisations. Regardless of the size or resources of the opposing party, Hi Solicitors will represent your interests with skill and tenacity. If the consequences of your accident have also impacted your family life or financial circumstances — for example, affecting a divorce or separation — our family law team can provide additional support alongside your injury claim.

Time limits apply to public liability claims under the Limitation Act 1980, meaning you generally have three years from the date of the accident to bring a claim. It is therefore important to seek legal advice as early as possible to preserve your rights.

Contact Hi Solicitors today on 01204 371 414 or request your free consultation to find out how we can help you pursue your public liability claim.